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| Log in to your Remote Access website. | |
| Go to your Remote Access Computers page, and select Connect to connect to the computer you want to access remotely. | |
| If applications have been selected for remote access, select Connect for the application that you want to access first.After you connect to the remote computer, you can select and manage multiple applications. | |
| If the Waiting for approval from remote computer message appears, select OK and wait.Before you can proceed, a customer at the remote location must grant you access.
The Waiting for approval from remote computer message appears only if the site administrator or the customer that set up the remote computer selects the option. |
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| Type the access code that the site administrator gave to you, then select OK. | |
If the site administrator added phone authentication to the verification process:
After verification, the remote desktop or the application you selected, and a Session Control Panel appear on your screen. Use the command menu from the Session Control Panel to manage the Remote Access session. |
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| Click anywhere on the display of the remote computer to gain control. |
Source: help.webex.com
