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Messengers and chatbots have become an integral part of our lives, and we don't even think about how we communicate with friends, colleagues and business partners. Still, do you know that messengers and chatbots have amazing facts and statistics that can just overwhelm you? Let's look at some of them:

  1. 1. More than 2.5 billion people around the world use instant messengers, and this number continues to grow every year.
  2. 2. WhatsApp is the most popular messenger in the world: more than 2 billion users across the globe have a number for whatsapp.
  3. 3. Chatbots can handle over 100,000 requests per minute, making them more efficient and faster than traditional call centers.
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  4. 4. Chatbots can reduce customer support costs by 30-40%.
  5. 5. About 70% of millennials prefer to communicate with brands through messengers, which strive to stand out from the masses with a bright, memorable number. By the way, this is available to anyone, for example, through the "telegram number buy" request.
  6. 6. More than 60% of messenger users use them to communicate with brands.
  7. 7. The average response time of the bot is less than one second.
  8. 8. Chatbots can handle more than 80% of customer requests without human intervention.
  9. 9. The average order receipt via chatbots is higher than through traditional sales channels.
  10. 10. Chatbots can help reduce the response time to customer requests by 90%.
  11. 11. Chatbots can help reduce order processing time by 40% and reduce the number of errors in order processing by 60%.
whatsapp chat
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These facts and statistics are proof that messengers and chatbots are becoming increasingly important tools in business. They allow you to reduce customer service costs, improve the quality of service and reduce the time for processing orders.

If you are not using messengers and chatbots in your business yet, you should pay attention to them and start using their potential to improve your business.

Ensuring System Security
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The issue of security of any system is in the first place in the modern world. Threat modeling plays an important role in this regard.

Without threat modelling, either an excessive protection system will be built, protecting, among other things, from threats that do not exist. Or an ineffective protection system that does not cover all current threats.

Main difficulties in threat modelling

The threat is relevant if damage can be caused from the implementation of the threat. There is an actual violator and a scenario for the implementation of the threat.

Main difficulties in threat modelling
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The data collected and systematized at the stages are used as initial:

  • - definitions of negative consequences;
  • - identification of possible objects of threat impact;
  • - assessment of the possibility of implementing threats.

The motivation of the violator is not explicitly considered, but it is clear that you will hardly consider an unmotivated violator to be relevant when modelling threats.

The most difficult thing when modelling threats is developing realistic scenarios. For example, if there are 10 current threats, and there are 10 different scenarios for each of them. The complexity of presenting these scenarios becomes extremely high.

developing realistic scenarios
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Effective model

Stride threat modelling contains a list of possible violators who can compromise/impose/spoil information in the system being developed; a list of threats according to the class of your system and a description of some of the consequences that may appear if the violator still steals your information.

Here are the highlights that the STRIDE threat model includes:

  • - description of the information system;
  • - structural and functional characteristics;
  • - description of security threats;
  • - intruder model;
  • - possible vulnerabilities;
  • - ways to implement threats;
  • - consequences of violating the security properties of information.

Remember, only experienced unique specialists can process restricted access information and provide both threat modelling services and a full range of information protection services.