Top 5 Reasons Why VPN Is Used in Business

Why VPN is used?

Vpn / January 27, 2019

Myth #3Several VPN providers advertise an “anonymous service” on the marketing pages of their website, but have terms in the fine print of their privacy policy indicating they do log.

A VPN Provider in the UK that advertised an “anonymous service” on its website was outed for turning over customer information about a LulzSec Hacker to the authorities. As you will read below, limited VPN logging is not necessarily bad, as it helps the VPN provider troubleshoot customer issues, prevent abuse of its IP space and network and offer different VPN plans (such as multi-device or GB limited plans). But advertising one service and delivering another service is wrong.

Here are some examples of VPN providers’ marketing messages that appear to contradict the fine print on the Privacy Policy page:

Express VPN:

Website: “surf anonymously”

Privacy Policy: “In addition to the information you provide through our order-form, we may store the following pieces of data: IP address, times when connected to our service, and the total amount of data transferred per day. We store this to be able to deliver the best possible network experience to you. We keep this information secure and private. If we receive complaints regarding copyrighted materials such as music and movies being shared over our network, we may filter traffic to see which account is sending it, and then cancel that account.”

Pure VPN:

Website: “PureVPN anonymous VPN service;” “makes you anonymous;” “anonymous web surfing”

Privacy Policy: “…we will never release any information about you or your account to anyone except law enforcement personnel with the proper documentation and paperwork.”

“Furthermore, in the course of using PureVPN services, you or someone else on your behalf may give out information about yourself or give access to your system. This information may include, but not limited to:

  • Names and IP addresses
  • Operating systems
  • Operational logs”


Website: “surf anonymously;” “browse anonymously”

Privacy Policy: “In order to prevent attacks against ZenGuard your IP address will be saved temporarily on the server without being stored permanently or used for any other purposes.”

“When choosing an access point please note that only this server will process your IP address and request for the webpage you would like to access (the “Targeted Website”).”

“…on the server you selected, your site request and your IP address are received via an encrypted connection.”


Website: “surf anonymously;” “top notch security and anonymity”

Privacy Policy: “CyberGhost keeps no logs which enable interference with your IP address, the moment or content of your data traffic.”

Note: The CyberGhost privacy policy was updated recently but previously stated they “may process and use personal data collected in the setup and delivery of service (connection data). This includes Customer identification and data regarding time and volume of use.” Despite this privacy policy, they still advertised an “anonymous” service. Unfortunately, their newly updated privacy policy is confusing. It appears they say they don’t log the content of your traffic, but what about connection data such as IP address? Due to their previous marketing messages contradicting their prior privacy policy, we have concerns about their current privacy policy.